Forwarded conversation
Subject: Orden #800109352
From: GaTToO <[email protected]>
Date: 2015-11-25 11:11 GMT+01:00
To: [email protected]
Hello Antelife
The order 800109352 still "processing" state after 11 days, is the product on stock?
Do I need to cancel these one and buy an other product?
Thanks
From: Antelife Sky <[email protected]>
Date: 2015-11-28 3:55 GMT+01:00
To: GaTToO <[email protected]>
Dear friend,
Sorry it will be in stock next week.
If you are in press, you may change to another item and give me the link.
Thanks.
yoyo
Our website:http://www.antelife.com/
If you have any questions, just feel free to contact us please.
Best Regards!
Antelife.com Customer
From: GaTToO<[email protected]>
Date: 2015-11-28 10:31 GMT+01:00
To: Antelife Sky <[email protected]>
Dear Yoyo
There is no signal of "product out of stock" then I assume, that this delay by you fault.
Today you are selling the product cheaper than the day I pay for it.
I only see tow solutions for this situation:
- You send me the product next week by "Expedited Shipping (DHL/UPS) 3-8 business days" without charging me any extra cost.
- You give my money back and cancel the order.
Thanks.
From: Antelife Sky <[email protected]>
Date: 2015-11-30 4:41 GMT+01:00
To: GaTToO <[email protected]>
Dear Customer,
Thank you for your letter.
Sorry to bring you this concern
Could you keep your order and wait it for?
we can give you a memory card or a coupon $5 as a gift, ok?
We’ll send to you as soon as possible once we have it.
Thank you for your understanding .
If you have any questions, do not hesitate to contact us.
Regards,
YOYO
Our website:http://www.antelife.com/
If you have any questions, just feel free to contact us please.
Best Regards!
Antelife.com Customer
From: GaTToO <[email protected]>
Date: 2015-11-30 11:50 GMT+01:00
To: Antelife Sky <[email protected]>
Dejar Yoyo
No deal, please, can you send my money back and cancel the order?
I'm sure that I can buy an other item when I have more time.
Right now is imperative to me to have the phone quicker than that.
Best regards,
From: Antelife Sky <[email protected]>
Date: 2015-12-01 10:37 GMT+01:00
To: GaTToO <[email protected]>
Hi,there
you can choose the other item from Spain warehouse and you can get the package in 2-3 days.
http://www.antelife.com/spainwarehouse.html
Please give us the link so that we can change for you and send out your order ASAP, thanks.
Waiting for your reply
Our website:http://www.antelife.com/
If you have any questions, just feel free to contact us please.
Best Regards!
Antelife.com Customer
From: GaTToO <[email protected]>
Date: 2015-12-01 18:10 GMT+01:00
To: Antelife Sky <[email protected]>
Hi,
I have no interest on any of the Spanish warehouse items.
Please cancel the order and send the money back.
Thanks.
From: Antelife Sky <[email protected]>
Date: 2015-12-03 10:50 GMT+01:00
To: GaTToO <[email protected]>
Dear Customer,
Thank you for your letter.
Sorry to bring you this concern
Could you keep your order and wait it for?
we can give you a memory card or a coupon $5 as a gift, ok?
We’ll send to you as soon as possible once we have it.
Thank you for your understanding .
If you have any questions, do not hesitate to contact us.
Regards,
Miya
Our website:http://www.antelife.com/
If you have any questions, just feel free to contact us please.
Best Regards!
Antelife.com Customer
From: GaTToO <[email protected]>
Date: 2015-12-03 11:21 GMT+01:00
To: Antelife Sky <[email protected]>
Dear Miya,
This is the fourth time I demand to cancel the order and send the money back.
Please, cancel the order and return the money.
Regards.